Order & Payment
- What should I do if my payment was deducted twice?
- What should I do if I have received a damaged parcel and some items are missing?
- What should I do if I receive an incomplete order?
- How can I request an invoice/order confirmation for my order?
- What should I do if I have received the wrong or a different item?
- Why is there no invoice included in my order?
- Why was my order—or part of it—cancelled without my approval?
- What is a pre-authorization charge?
- Can I pay with PayPal on your website?