Unfortunately, it’s not possible to add or remove individual items once an order has been placed. The only option may be to cancel the entire order, depending on how far along it is in the processing stage. If you’d like to try this, please contact our customer service team as soon as possible—ideally by phone.
Of course, you can return any unwanted items within 30 days of purchase. To initiate a return, go to Customer Service > Create a return or click here.
Italy: +39 0471 1660138
Germany: +49 89 412 09374
France: +33 4 58 05 24 00
Austria: +43 720 230701
Switzerland: +41 31 539 17 47
USA: +1 (240) 392-3074
International: +44 1625 467202